PRIVACY NOTICE
At Preeminent Bank Nigeria Limited, we care about your privacy. This Online Privacy Policy explains what information we collect, how we collect, share, use, and protect your personal information when you visit or use this site and other services offered by Preeminent Microfinance Bank Nigeria Limited (hereinafter referred to as “Preeminent Bank”). As a Preeminent Bank customer, be assured that we will keep protecting your information as we have always done. At Preeminent Bank, we treat your personal information as private and confidential. Preeminent Bank Nigeria Limited’s customers can make choices about how their personal information may be shared, and we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs.
We take appropriate measures to keep your personal information, that we hold about you, secure and ensure that it is protected from loss, unauthorized access, misuse, modification, or disclosure. Your personal information with us remains secure in view of :
To help you in protecting your personal information, we recommend the following:
Preeminent Bank Nigeria Limited will only collect your information in line with relevant regulations and laws (GDPR, NDPR etc.)
We collect and use information about you to administer our business and provide you with high quality financial products and services. We collect information about you from a variety of sources, such as:
To help you in protecting your personal information, we recommend the following:
Any personal information provided by you to Preeminent Bank Limited will be used for the purpose of providing and operating the products and services you have requested and for other related purposes which may include, updating and enhancing Preeminent Bank records, understanding your financial needs, conducting credit checks, reviewing credit or loan eligibility, advising you of other products and services that may be of interest to you, for fraud prevention, debt collection purposes, and for purposes required by law or regulation.
When inquiring or requesting information about a specific product or service, or in case of volunteering information using any of Preeminent Bank Nigeria Limited’s contacts, (e.g. General Inquiry form) we will use your e-mail address to reply, and we may store your e-mail address, your message, and our response for quality assurance purposes. We may also do this to meet our legal and regulatory requirements. We retain such records in accordance with out ‘Record retention policy.
We may share the information about you and your dealings with us, to the extent allowed by law, where it is necessary to administer the working relationship with you. This will, in some circumstances, involve sharing sensitive personal data. The following third parties will receive your personal data as part of the processing activities.
Keeping your account information accurate and up to date is very important. You have access to your account information, which includes your contact information, account balances and transactions, and similar information, through various means, such as account statements, Phone Banking, and Internet Banking. If you discover inaccuracies in your personal information, please promptly notify the branch or office where you do business, so that we can make the necessary updates or changes.
To emphasize the need for transparency over the usage of personal data, we ensure fair processing of information typically through this privacy policy.
Individuals have the right to access information the Bank holds, access their personal data, or request a copy of the information that we hold about you or any other supplementary information and obtain information about how we process it Judicial review. In the event that Preeminent Bank Nigeria limited refuses your request under rights of access, we will provide you with a reason as to why. And you have the right to complain as outlined in clause 3.6 of the NDPR Act.
Individuals have a right to ‘block’ or withdraw their consent to our processing of your information, which you can do at any time. When processing is restricted, we are permitted to store the personal data, but not further process it.
Individuals are entitled to have personal data rectified if it is inaccurate or incomplete. If this personal data in question has been disclosed to third parties, they must be informed of the rectification where possible. The Bank must also inform the individuals about the third parties to whom the data has been disclosed where appropriate.
Individuals have the right to request the deletion or removal of personal data where there is no compelling legal or regulatory requirement for its continued processing. The Bank will make sure that this right is protected.
We will ensure that personal data is moved, copied or transferred easily from one IT environment to another in a safe and secure way, without hindrance to usability or transfer to another geographical location/country or to a third party where Preeminent Bank Nigeria Limited has satisfied that:
Individuals have the right to object to our processing of their information in some circumstances such as automated processing like profiling, as well as the right to be subject to the legal effects of automated processing or profiling.
Individuals are responsible for making sure the information provided to the Bank is accurate and should inform the Bank on any changes as it occurs, this will enable us to update your information with us
From time to time, it may be necessary for us to amend our Privacy Policy without a recourse to you.
Should you have any questions regarding this statement please contact info@preeminentmfb.com or call 09069277900 No 6 Obiagu Road Amaigbo Ogui Nike, Enugu state.
All rights reserved. These materials are confidential and proprietary to Preeminent Bank Nigeria Limited and no part of these materials should be reproduced, published in any form or by any means, electronic or mechanical including photocopy, recording or otherwise or stored in any information storage or retrieval system of any nature nor should the materials be disclosed to third parties without the prior express written authorization of Preeminent Bank.